Wednesday, 26 April 2017

Importance of Working with a Construction Safety Harness

If you own a construction site and have a large number of people working on it for you then having the right of construction safety harnesses deployed at the construction site should remain of prime importance to you as you certainly do not wish to have unwanted accidents and injuries at the workplace.

Do you know what is the most common type of injury that happens at the construction sites?


According to several studies, most of the workers reported injuries due to falls at the construction sites, which is also one of the major causes of deaths at the construction site.
It is important for a construction site owner to provide adequate safety harness to its employees. It is mandatory to provide personal protective equipment that prevents falls if the workers are working under the following circumstances:
• The site where structures above 7 feet are being built and the chances or worker falling are high.
• Thrust outs, trusses, beams, purlins, or plates at heights over 15 feet
• If the height of sloped roof surfaces is above 15 feet
In order to prevent accidental falls at the construction site, industrial safety equipment like guardrails and toe boards or other effective barriers should be used. In areas where guardrails and barriers are not feasible, proper safety harnesses should be provided to the worker along with another kind of personal fall protection systems or positioning devices to ensure safety.
When it comes ensuring safety against falls for the employees at the construction site, there are two kinds of personal fall protection systems that a company can use.
Personal Fall Arrest System
This type of personal fall arrest system stops the worker from hitting the lower level or any structure in the fall situation. This kind of system comes with an anchorage, full body harness and a connector that allows them to stop in time before hitting the ground. Sometimes it also includes the lanyard, a deceleration device, a lifeline or a combination of all these depending on the height at which worker is working.
Personal Fall Restraint System 
A personal fall restraint system is used for preventing falls as it restrains the worker from getting too close to the unprotected edge. Apart from the full body harness, this system comes with full body belt, anchorages, and connectors. Lifelines, rope grabs and lanyards can also be added to this system.
However, no matter how safe they may seem there are always chances of fails and in such a condition safety nets must be used to ensure the safety of the worker. 
Remember that it’s the duty of the employer to ensure that there are temporary floors set up with toe boards, guardrails, physical barriers and more to ensure fall protection for the workers.
Fall conditions at work may lead to some serious injuries which may bring very unpleasant attention and mat also lead to inquiry against the employer.

 https://www.articlesbase.com/news/importance-of-working-with-a-construction-safety-harness

Friday, 21 April 2017

Tips For Choosing a Building Maintenance Service Provider

When choosing a professional service for repair or maintenance of your building, it is essential to scrutinize your options first. This is the question of aesthetics and internal health of your house or office or some commercial complex. It must not be taken lightly.
You must ask yourself some questions before you narrow it down to a particular professional service. For example, ask yourself:
1. Is your commercial building maintenance service provider is qualified and well equipped to do the entire span of maintenance activities inside and outside your home/ office?
It is important that you make sure that the people your service provider employs and the techniques it uses are skilled enough to pull off a satisfactory job overall.
2. Does your service provider take liability insurance in order to cover any service issues?
It is usual for good service providers to take liability insurance and give you the cover of safety in case job is not done up to the mark.
3. How much experience does your service provider hold?
The more experienced your contractor is, the more satisfactory and extensive services you can expect. With experience, you would also get many references and testimonials that would help you make up your mind in a more informed manner.
4. What is the span of services of your service provider?
An expansive service span would ensure that all your repair needs are met seamlessly and economically. You can expect your contractor to deal in both residential and commercial projects. They may also be into fresh construction of residential, industrial and commercial buildings maintenance.
To know more about the ideal features of a commercial building maintenance service, you may visit us.
Alan pan is a Commercial Building Contractor working in the industry for more than a decade. He specialises in Building Maintenance and Disabled access.
http://www.citylivingps.com.au
Article Source: http://EzineArticles.com/expert/Alan_Pan/477164

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Thursday, 20 April 2017

Business Building Maintenance



The first thing that many people notice about a business is how well it is maintained. Even simple things like well landscaped grounds and fresh paint can be a major factor in attracting customers. Unfortunately, weeds can quickly get out of control and paint can fade and chip without the notice of the business owner. And few business owners have the time to spend to take care of these problems. This is why every company should consider hiring a building maintenance service.
Types
There are many different kinds of building up-keep services to choose from. Regular service would provide window cleaning, door and lock repairs, and painting. Landscaping is also an important maintenance service that cannot be ignored. Other important kinds of maintenance are electrical, heating and cooling, and plumbing.
Benefits
The benefits of hiring a building maintenance service are numerous. The most obvious one is that business owners will not have to concern themselves with the appearance and upkeep of the buildings and can instead focus on running their businesses in the most efficient and profitable way. If an owner tried to maintain his or her own business, it would merely cost him a lot of time and money and soon frustrate him, because he would lack the necessary equipment.
Tips
The first thing to determine before hiring someone to provide this service is whether to hire a recurring service or if you just need an on-call service. Landscaping, cleaning, and inspection would most likely be set up in a recurring basis, while other companies such as roofers would only be called if a problem came up. Another important thing is the qualification of the maintenance establishment and its employees. Hiring inexperienced workers might seem like a good way to save money, but it will mostly result in an unsatisfactory job. A good building maintenance company should have liability insurance to protect them (and you) from any problems that might occur. Hiring a company to assist your business with sustaining well maintained grounds and space is not something that every business should do, but it is certainly something that every business owner should consider.
For more information on professional maintenance services visit www.janiking.com
Jennifer
Article Source: http://EzineArticles.com/expert/Jennifer_Fleck/653747

Article Source: http://EzineArticles.com/4521851

Home Improvement Maintenance Tips - Increase Property Value and Save Money



Home ownership is an investment just like any other, and with most investments you generally get out of them what you put in. If you make home improvements and take proper care of your property and its equipment, you increase the value of the home and extend the life of your property.
Home Improvement Maintenance Tips
  • One of the first home improvement maintenance tips is to change your HVAC filter often. If your unit has the type of filter you can clean and replace, be sure to perform this task regularly. The unit runs more efficiently which prolongs its life. It also uses less energy.

  • Have an HVAC system checkup at least once yearly. Twice is better, once just before the height of the cooling season and again just before winter.

  • If your home has gutters, they need to be cleaned out regularly. Debris, leaves, nests, etc. accumulate and if not removed periodically will break down and decompose, causing damage to your gutters and possibly your roof and fascia. Additionally, water will become trapped and unable to escape, causing moisture problems, which defeats the purpose of the gutters in the first place.

  • Outdoor maintenance is important, too. Picking up loose limbs and keeping leaves raked and burned is easier if done regularly rather than letting it build up to an intense and time consuming job. Your landscape needs to be cared for just as your home does.

  • Weatherstripping may need to be replaced around doors and windows for increased energy efficiency and utility bill savings. Insulation may need to be inspected to see if an upgrade is needed.

  • The roof requires regular inspection for leaks and missing, loose, or damaged shingles. Water is one of the worst enemies of a property, and if allowed to seep through the roof it can cause mold, mildew, structural damage, not to mention what it can do to your interior and personal belongings.

  • Some tasks in your home are best left to professionals, such as with your HVAC and electrical systems. If you are not properly educated in electrical wiring, it is advised to avoid shock or electrocution by allowing a trained professional to work on your wiring. Improper wiring can also cause electrical fires, possibly resulting in loss of your home.

  • Termites favor moist and dark conditions, and you can deter them by routing water away from your foundation. Also avoid placing wood piles up against the building; if you store firewood, store it away from the residence. Hire a professional exterminator to do regular termite inspections; it can end up saving you a lot of money later if any problems are detected early.

  • Discourage mold growth by controlling the humidity in your home. A dehumidifier and a system to control temperature (air conditioner) both help prevent mold. Any time there is a leak, flood, or other type of water problem, it needs to be handled quickly to avoid spreading mold and mildew throughout your home. Moisture, remember is one of the biggest enemies of a home.
Performing home improvement maintenance does require some expense and time. It is a good idea to sock some money away each month as a part of your budget to put in a home maintenance account. Then when funds are needed for improvements and maintenance, it isn't such a hardship thanks to the money you've set aside for this purpose.
Should you decide to sell your home or remain in it yourself, taking good care of it all along will definitely pay off in the end.
Discover more home improvement maintenance tips [http://wlbconstruction.com/home-improvement-maintenance-tips/] to prolong the life and increase the value of your property. Visit http://www.wlbconstruction.com [http://wlbconstruction.com] for valuable tips on home remodeling, repair, construction techniques, and money saving home owner tips.
Article Source: http://EzineArticles.com/expert/WL_Brown/1224860

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Tuesday, 21 February 2017

How to repair a leaking wall-mounted toilet

We do understand that seeing water leaking from a wall-mounted toilet might cause a little panic.  Apparently, wall-mounted toilets leak for the same reasons as standard floor mounted toilets.  A bad water connection, damaged wax seal or a cracked tank are the usual causes.  The process to repair a toilet hung on the wall is slightly different though but could be a huge problem if not addressed immediately.
These toilets can also develop a problem of constantly running or not properly shutting off after you flushed the toilet.  The problem could be caused by the ball cock or float inside the tank needing to be adjusted or replaced.  However, this can be easily resolved by removing the tank cover and make an adjustment to the ball cock and float, using a screw driver.  If this does not work you will need to replace the system completely.

Friday, 3 February 2017

Effective Customer Service - Managing Customer Expectations

Managing Expectations
The key to effective customer service is the alignment of expectations. If you order a Margarita pizza you don't want to have to be picking off the pineapple when it arrives!
Mr T's car recently developed a fault and promptly stopped working, luckily for him, in the middle of a large car park. Okay, he thought, Sunday afternoon, it's not like he needs to be anywhere. After all he had breakdown cover that would make everything okay, or so he thought. The call went well, the ETA of the patrol vehicle was acceptable so too was the proximity of a set of golden arches where he promptly bought a large burger. This has got to make things better, he thought?
It's here! he announced after waiting 40 minutes only to find that the patrol officer was also wooed by the golden arches. 20 minutes, a burger, coffee and a doughnut later he drove the 100 yards over to his vehicle. Mr T? Yes, Mr T optimistically confirmed, the patrol officer promptly got to work. Another 20 minutes later he confirmed it would have to be towed. 'Okay', Mr T said, 'I would like it towed to my home as being a Sunday I'm not sure which garage to take it to without speaking to somebody'. The patrol officer promptly told him that he wasn't covered for this and would have to pay another 100.00. 'Hang on a second', exclaimed Mr T, 'I thought my cover allowed me to get to wherever I want'. The long and short of it was that the service provider had changed and so had the level of cover. Mr T was left with no choice but to pay up the 100.00 to get home. The patrol officer also informed him that he would have to pay another 85.00 to get towed to the garage on Monday. Mr T paid the 100.00 to upgrade the policy.
It's Monday, Mr T calls the breakdown people to arrange for the vehicle to be towed, however the fault had seemed to disappear overnight, or so he thought. He explained this to the breakdown call centre person A, they said because the car would start they would not send anyone out even though he had said the fault was intermittent, the engine would just cut out unexpectedly. After consulting with his partner he promptly called the breakdown people back and spoke with breakdown call centre person B, they said try to drive the car to the garage, if the car breaks down again they would come out. Mr T thought this sounded okay, though a little apprehensive about driving a car that may just stop. So he set off and just as he got to a junction the engine cut out, he managed to restart it and get to somewhere safe where he called the recovery people again. This time he spoke to breakdown person C, by the tone of her voice, though this was the first time she had ever spoken to me, he was clearly an inconvenience before he had even spoken. She made it very clear that he could not call them out again as it was an existing fault, 'but, but', said Mr T, 'that's not what person B said'. After minutes of explaining the situation and his case she reluctantly relented and sent a patrol officer, who couldn't find anything wrong with the car. Mr T got the car to the garage by driving with the patrol van behind him.
On returning home he promptly requested a refund for the upgraded policy, pledging the amount to cover the cost of towing the vehicle.
Mr T got the car fixed eventually, an electrical fault...
Misalignment of Mr T's Expectations
Mr T's Expectations
His cover would allow him to be towed to another destination, his home at the very least
Company's Actions
New policy does not cover him for what he wants. We told him about this so its his fault for not knowing, we can sell him additional cover for 100.00
Mr T's Expectations
He was in trouble and needed to feel that somebody could help
Company's Actions
New policy does not cover him for what he wants. We told him about this so it's his fault for not knowing, we can sell him additional cover for 100.00
Mr T's Expectations
He wanted to hand the problem over to somebody with experience in this who could make some effective decisions to get him back to the garage
Company's Actions
Will tell him that we can't help him because the fault is the same. We will then tell him to drive the car and call us again to get rescued. We will then tell him that you can't call us again, it's the same fault, we will have to charge you. We will then tell him we will send somebody out. Confused?
Feeling Valued
It's vital that you feel valued and an important factor in the customer-client relationship after all the customer is a stakeholder. Mr T's expectations were not only missed but ignored and not cared about. If they had listened to what the real problem was, i.e. not the broken down car but the fact he was being told one thing but experiencing another through no fault of his own, then perhaps he would have felt more comfortable about the whole situation and parting with the extra money. For example an approach like:
'It appears you have not been informed of the change of Service Level, we apologise about that. On this occasion we cannot help you to get home but these are your options. Be aware that if you do not take the option of a tow to a garage now you will have to pay extra to get towed again. '
Consistency of service shows a client that there is a level of care, a standard that is systematically maintained. Mr T was told differing things on multiple occasions. He was told yes he could call the break down service out again. Then the next agent said he couldn't. The next said drive the car as far as he could then call again. The next agent said he would have to pay again as he had called them about the same fault. There was no clear structure in place for him to look to build trust with the company, to say
'These guys are the professionals'
'I trust what they say'
'I respect what they are asking me to do'
It is critical to have rigid Standard Operating Procedures (SOPs) to provide staff with a framework to work from to provide a consistent level of customer care. This is the first step in managing a customer's expectations. For example,
'I know when I call the breakdown company that I will be told the name of the patrol officer and the ETA, this gives reassurance that they are on the case'
Staff should be made aware of the importance of managing expectations through listening and reporting back to company to affect a change to an ill performing SOP. eg.
'The patrol officer always turns up 15 minutes after the ETA'.
This could be a fault with the process used to determine this ETA. This could be fixed and hey presto that expectation is met, customer's expectations are aligned with the client's service offering. The customer is not left to make up their own mind why the ETA is being missed.
There is always a good reason why the customer is upset with the client. 99.9% of the time is because their expectations are not being met. Don't get dragged into the situation, instead try to listen to what the customer is saying.
'You said the patrol officer would be here at 1245, it's now 1310.'
Initial thought is,
'20 minutes isn't that much time to wait, what is their problem?'
It's important to note here that regardless how trivial you think the issue is, it is real for the customer otherwise they wouldn't bring it up. Go back and check that your SOP's are being followed.
'Systems say that the vehicle was in the vicinity at 1245'. 'Can you see a breakdown vehicle near you?' 'Yes, it's parked in a burger takeaway.'
This expectation was let down by a breakdown in the chain of SOPs. The driver decided to take a refreshment break during the period he was due to meet the client. All is not lost, the failure is identified, feedback can be given to the patrol officer and the expectation can be met.
Summary
Feeling valued as a customer is about more than getting a discount on a product or a courtesy phone call. It is about being made to feel like an important part of the process, a stakeholder. Effective feedback from a customer is vital in the evolution of the customer experience. Staff should create an easy and comfortable environment for customers to give their feedback, this alone is a great way to make a customer feel valued. If the customer can then witness a change and improvement and see their expectation being met, then they feel valued. It is the icing on the cake, complete control to the customer and free consultation for the client ensuring more customers are happy.
Nathan Gerrard is a founding member of ecopow Web Design Wiltshire. Customer Service is key to our business and managing expectations is the core to our customer relations. We invite you to visit our blog to see how we do this here: ecopow - Proposal Process
You can also find other information and free video tutorials at ecopow.co.uk/blog.
Happy Learning!
Article Source: http://EzineArticles.com/expert/Nathan_Gerrard/1235298

Article Source: http://EzineArticles.com/6762530

Monday, 16 January 2017

Selecting A Reliable Building Contractor

Are you searching for a building contractor? Remember, you need to be careful while selecting a contractor for building your home. There are far too many contractors or sub-contractors who don't add value at all. They just add to your pain and frustration. It is almost impossible to work with these people or companies.
It does not really matter whether you are working with a repair or maintenance contractor or a general contractor. It is better to select a reliable constructions services provider who will never let you down or better still, work with a guild of contractors. A guild of contractors is made up of reputed firms and individuals who are knowledgeable, experienced and are known for their integrity.
Advantages of Selecting From A Guild Of Builders And Contractors
There are many advantages in selecting building contractors from a guild. Firstly, many contractors come together to become a part of the guild and these are usually big business enterprises. It is better to do business with them rather than go in for small, local fly-by-night operators who have limited experience, qualification and hardly any goodwill. Remember, the guild is actually a team and its members will be people from all backgrounds and companies with all types of experience. No matter what your job is, you can be sure that it will be carried out by experts. They will have experience in doing both big and small jobs. In other words, you can find just the right contractor for your unique job.
Secondly, since the guild is a bigger enterprise, you can be certain that they will take care to maintain their reputation and goodwill in the market and amongst customers. The members of the guild are all well-known individuals and businesses. They have a lot at stake whereas the same is not true of individual, small builders whose reputation is limited to a particular area. Since they hardly have a reputation, there's hardly anything to defend.
When you have selected your building contractors from a guild, you can be certain that the quality of materials used for your project will be the best. It doesn't make sense for them to use poor quality materials for that extra margin, at the expense of reputation and goodwill. The loss will be substantially more than the gain.
Detailed Scrutiny Process
Truly, there are several reasons why it makes sense to do business with a guild, and their building contractors. A look at how they take in new members will give you an idea of how they work. When taking in new members, the guild asks the applicant for references, and will agree to the inclusion only after the application has been carefully scrutinized. This detailed process ensures that there's absolutely no risk for you. When dealing with the guild, you can be assured that you are dealing with an experienced, qualified and trustworthy contractor.
Builders Guild is a leading guild of builders and contractors. It was established almost two decades ago in 1992, and since then, has provided quality construction and building services. Visit [http://www.buildersguild.co.uk] for more information on the guild and to know more about the advantages of hiring quality building contractor
The Guild of Builders and Contractors consists of reputable UK home building contractors [http://www.buildersguild.co.uk] and individuals actively involved in the UK construction industry who are experienced, knowledgeable and trade with integrity. They also provide appropriate construction services and building services to members and continuously strive to improve UK building construction methods and standards.


Article Source: http://EzineArticles.com/6132211